Managing is a great skill and it is very hard to master. Read the tips from successful people to manage your needs efficiently.

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Be Careful Who You Condemn

We all know customers are not always right – in fact – often they’re completely wrong. But if we allow our customers’ “shortcomings” to be the focus of our employees’ attentions we’re destined to fail... We all know customers are not always right – in fact – often they’re completely...

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Hiring for Success

Hiring someone new to work in your business is one of the most critical ... a business owner makes, although it is not always given the justice it ... If a position is vacant, or ... Hiring someone new to work in your business is one of the most critical...

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What do Employees Really Want?

A major problem for business owners and ... today is getting the best ... and then keeping them. Sounds easy, but any employer will tell you that these ... take up the most time and A major problem for business owners and employers today is getting the best employees and...

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Dealing with Problem Behaviour in the Workplace

I ... struggle with the term ... people”, because I firmly believe that people cannot be managed – only ... and systems can. How many times have you heard it said – “Why won’t my em I personally struggle with the term “managing people”, because I firmly believe that people...

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Setting Performance Standards for your Employees

The success of your business is directly related to the ... and ... of the people who work in your ... And yet it is ... ... that 60% of ... or more, are unde The success of your business is directly related to the commitment and productivity of the...

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10 Ways to Beef up your Leadership Skills

Have you ever heard someone say, ... I have to admit that I think I am really bad at managing other people. My staff all hate me and I’m ... of doing my job”.The answer is no, of course. Have you ever heard someone say, “Actually, I have to admit...

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A Whack Up 'Long Side The Head Of Human Resources: The Leadership Imperative

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Coaching - The New Word in Management

The Old Way – Command and ... ... and ... styles have come a long way in the last decade, the command and control style of ... ... remains common practice in man The Old Way – Command and ControlAlthough workplaces and management styles have come a long way in...

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Leading with Power and Authority: Energize Others with Deep Green Leadership

One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively want to understand how their needs will be met in the prese... One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively...

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Leadership Development And Jumping Out of Airships

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Five Secrets to Gaining Credibility with Your Team for Outstanding Results

Towers Perrin, the ... benefits ... ... over 1000 American workers and found ... Only 51 percent of all workers trust their ... totell the truth in employee Towers Perrin, the corporate benefits consulting firm,surveyed over 1000 American workers and found thefollowing:* Only 51 percent of all workers trust their...

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Workplace Violence: The Bullying Factor

A lot has been written about the ... bully and so my approach will deal with the ... and ... process of ... ... During my years as a Postal ... on a ... Vi A lot has been written about the workplace bully and so my approach will deal...

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Agility = Sustainability

High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products, delivery, systems and servi... High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products,...

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Do You Inspire or Incinerate?

... my career, I have asked managers what they look for in hiring new ... The single most sought after ... is a positive ... ... can be learned but a positive atti Throughout my career, I have asked managers what they look for in hiring new employees. The single...

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Turnover is Not a Problem

“Ha!” you say. “For someone to make a ... like that, they ... haven’t worked in the real world and ... have never had to run a ... Well, let me assure you. In my past I’ve not “Ha!” you say. “For someone to make a statement like that, they...

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Learning from Your Employees' and Customers’ Complaints

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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In Leadership, Good Enough Is Pretty Bad


Having a "good enough" attitude is a serious stumbling block for leaders. Such an attitude allows them to avoid the hard work of finding better ways to accomplish things. Leaders will be more accomplished, and will accomplish more, when they eschew "good enough" and adopt an attitude of having a...

The Ten Pillars of Leadership and Business Development


Leadership is any influence relationship that brings about change…this can be a teacher/student relationship, a parent/child relationship, a politician/citizen relationship, a business owner/employee relationship, a community leader/volunteer relationship and peer/peer relationship. These ten guiding principles can support leaders in becoming trusted by their followers and for withstanding the challenges...

Improve Your Income


1. You need to figure out what you want, and don't settle for anything less without a struggle. Build a fortress around your desires. Figure out how badly you want it. Figure out how you are going to ... 1. You need to figure out what you want, and don't...

Issue Management Methodology for Tracking Project Issues


1. What is an Issue?An issue is an incident, circumstance, problem or inquiry that affects or potentially affects the timely delivery of the project, product or service, it may also impact the quality of deliverables and the cost of production. Some projects are ongoing and the definition of an issue...

Relationship Building - 5 Tips and 5 Questions


By building great relationships, you will shift the baseline way up. So that when you need to manage, it will be so much easier. Think how climbing a mountain from sea level is so much harder than from a camp half-way up. And is isn't hard - it's more about...

Projects and Operations: An Amicable Separation


IntroductionProjects and Operations are quite distinct sets of activities that, when mixed, can cause unnecessary havoc with the management of each. They have different resourcing requirements, require different management styles and have different objectives. Projects are time-constrained and initiate change. Operations are ongoing and suffer change, sometimes unwillingly... This short...

A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy


Most leaders eventually have to contend with people who want to leave their team or organization. How you deal with such situations can be one of the most important things you do as a leader. Here is a simple but powerful process, taught by Shakespeare's Henry V, that will help...

One Thing You Can't Hide


One of the most important of all motivators at work is consideration. Employees report that the best managers they ever had were people who cared about them as people and as friends. These managers took the time to ask them questions about their lives, and to listen patiently while they...

Hollander Consultants Symposium Sets Standard for Client Delivery


CLEARWATER BEACH, FL: Hollander Consultants is holding its annual Florida symposium in Clearwater Beach with over 350 people in attendance. Doctors of veterinary, dentistry and optometry are being given useable and workable tools to help their patients and clients achieve better care and excellent service. Hollander Consultants’ clients flew to...

7 Myths That Make Meetings Miserable


Myth 1: Executives belong in meetings. Although the demands of business cause executives to attend more meetings than other professionals, executives need to avoid meetings. Top management is respons... Myth 1: Executives belong in meetings. Although the demands of business cause executives to attend more meetings than other professionals, executives...

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7 Myths That Make Meetings Miserable

Myth 1: Executives belong in meetings. Although the demands of business cause executives to attend more meetings than other professionals, executives need to avoid meetings. Top management is respons... Myth 1: Executives belong in meetings. Although the demands of business cause executives to attend more meetings than other professionals, executives...

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