Working with people, whoever they are and at whatever level, requires great relationships. Managers can build rapport easily and quickly and great relationships follow. Team building is accelerated and what follows is a synergy of creative spirit to build great businesses. Here are Ten Ways to start you off building...

All leaders must eventually deal with poor performers. The author describes a method to help poor performers become good performers. It is based on developing and executing a 90-Day Improvement Plan. I was talking with first-line supervisors in a utility company about how to deal with poor performing employees. "You've...

“When I dream big, I see the possible, I discover potential, and realize that almost anything is within my reach. – Heidi Richards "The purpose of setting goals is to help us to focus our attention. The mind will not reach toward achievement until it has clear objectives. The magic...

“Success is about deciding what’s important versus what’s irrelevant in your life; it’s about self-motivation, self-discovery, self-confidence and enjoying the rewards of achieving your goals.” Heidi Richards This is part three in the PMS - Productivity Management System™. This is your to-do list of processes and steps you must take...

If you are in the Event Planning Business the strategies needed to make an event memorable and profitable are extremely important. They require a certain amount of planning and a whole lot of commitment to achieve the ultimate goal: Having a Great Event with just the right number of attendees!...

Evaluate Immediately! It is important to do your evaluation/assessment of the event while the details are fresh in your mind. Include anyone in the evaluation process that had a stake in the event. Stakeholders would include vendors, hired staff, volunteers and employers. You could host a debriefing session or a...

"When I am willing to take a chance on me, do whatever it takes, thank those who have helped me along the way, and remember to pat myself on the back once the goal has been reached, I am fulfilled” – Heidi Richards In 1979, Harvard Business School did a...

"The master plan is the plan you create to ensure you have covered your bases when planning your event. Doing so will increase your chances of having a wildly successful outcome, leading to more referrals, happy clients and more sales." Heidi Richards 1. Create your checklist. A checklist provides an...

Motivation is a critical aspect of leadership. But most leaders fail to realize practical processes to motivate people consistently. Here is a motivational-leadership tool to greatly increase your leadership effectiveness. Decades ago, as a rifle platoon commander in the Marines, I saw leaders who could motivate troops to do extraordinary...

"The best Leader is one who knows how to pick good people to do what he or she wants done and self-restraint enough to keep from meddling with them while they do it." - Heidi Richards - Developing Your Mission Mission statements describe the purpose of an organization or a...