Issue Management Methodology for Tracking Project Issues


1.
What is an Issue?An issue is an incident, circumstance, problem or inquiry that affects or potentially affects the timely delivery of the project, product or service, it may also impact the quality of deliverables and the cost of production. Some projects are ongoing and the definition of an issue is a little different.
A help desk defines an issue as a request for help that requires a response. A service department keeps track of service requests as issues.
A software maintenance group tracks reports of software bugs and enhancement requests as issues.Because of the impact issues have on a project, product development or ongoing service, issue management is an important aspect in any management methodology. This issue management methodology promises to make the handling of issues a seamless part of your larger scoped methodologies rather than a process separate from them.It is usually not hard for team members to identify issues, but it is still worth having a working definition of an issue.
Remember that the more ambitious your project the more issues will arise. Article Tags: Issue Management Methodology, Issue Management, Management Methodology, Team Members, Action Item, Central Repository, Issue Tracker[http://issue-trackerglm2com, Issue Manager, Upper Management, Issue Should, Initial Review, Person Assigned, Issue Description, Action Taken Source: Free Articles from ArticlesFactory.com .

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