Managing is a great skill and it is very hard to master. Read the tips from successful people to manage your needs efficiently.

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Be Careful Who You Condemn

We all know customers are not always right – in fact – often they’re completely wrong. But if we allow our customers’ “shortcomings” to be the focus of our employees’ attentions we’re destined to fail... We all know customers are not always right – in fact – often they’re completely...

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Hiring for Success

Hiring someone new to work in your business is one of the most critical ... a business owner makes, although it is not always given the justice it ... If a position is vacant, or ... Hiring someone new to work in your business is one of the most critical...

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What do Employees Really Want?

A major problem for business owners and ... today is getting the best ... and then keeping them. Sounds easy, but any employer will tell you that these ... take up the most time and A major problem for business owners and employers today is getting the best employees and...

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Dealing with Problem Behaviour in the Workplace

I ... struggle with the term ... people”, because I firmly believe that people cannot be managed – only ... and systems can. How many times have you heard it said – “Why won’t my em I personally struggle with the term “managing people”, because I firmly believe that people...

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Setting Performance Standards for your Employees

The success of your business is directly related to the ... and ... of the people who work in your ... And yet it is ... ... that 60% of ... or more, are unde The success of your business is directly related to the commitment and productivity of the...

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10 Ways to Beef up your Leadership Skills

Have you ever heard someone say, ... I have to admit that I think I am really bad at managing other people. My staff all hate me and I’m ... of doing my job”.The answer is no, of course. Have you ever heard someone say, “Actually, I have to admit...

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A Whack Up 'Long Side The Head Of Human Resources: The Leadership Imperative

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Coaching - The New Word in Management

The Old Way – Command and ... ... and ... styles have come a long way in the last decade, the command and control style of ... ... remains common practice in man The Old Way – Command and ControlAlthough workplaces and management styles have come a long way in...

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Leading with Power and Authority: Energize Others with Deep Green Leadership

One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively want to understand how their needs will be met in the prese... One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively...

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Leadership Development And Jumping Out of Airships

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Five Secrets to Gaining Credibility with Your Team for Outstanding Results

Towers Perrin, the ... benefits ... ... over 1000 American workers and found ... Only 51 percent of all workers trust their ... totell the truth in employee Towers Perrin, the corporate benefits consulting firm,surveyed over 1000 American workers and found thefollowing:* Only 51 percent of all workers trust their...

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Workplace Violence: The Bullying Factor

A lot has been written about the ... bully and so my approach will deal with the ... and ... process of ... ... During my years as a Postal ... on a ... Vi A lot has been written about the workplace bully and so my approach will deal...

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Agility = Sustainability

High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products, delivery, systems and servi... High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products,...

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Do You Inspire or Incinerate?

... my career, I have asked managers what they look for in hiring new ... The single most sought after ... is a positive ... ... can be learned but a positive atti Throughout my career, I have asked managers what they look for in hiring new employees. The single...

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Turnover is Not a Problem

“Ha!” you say. “For someone to make a ... like that, they ... haven’t worked in the real world and ... have never had to run a ... Well, let me assure you. In my past I’ve not “Ha!” you say. “For someone to make a statement like that, they...

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Learning from Your Employees' and Customers’ Complaints

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Quick Quiz - Measure Your Meeting Mastery


Here’s an easy quiz to check the health of your meetings. 1) Who leads your meetings?  a) No one, b) Whoever has the loudest voice, c) A facilitator 2) What happens to the ideas in your meet... Here’s an easy quiz to check the health of your meetings. 1) Who...

Character: Is It Necessary In Leadership? (Part Two)


One element of leadership that many leaders ignore or neglect is character. Is it a necessary ingredient in leadership? The author answers the question with the challenging observation that character can actually drive leadership results. In the first part of this two part article, I talked about the importance of...

The Leadership Imperative: Making Your Leadership Your Life


The author describes a vision of leadership that you can use throughout your career. It's a vision that will also help enrich your life. Nearly all leaders I've encountered are underachievers. They're getting a fraction of the results they are capable of. And in most cases, it's their fault. Their...

Character: Is It Necessary In Leadership? (Part One)


One element of leadership that many leaders ignore or neglect is character. Is it a necessary ingredient in leadership? The author answers the question with the challenging observation that character can actually drive leadership results. We know character when we see it, but what exactly is it? How do we...

Do You Know How to Interview a Disabled Person? There’s more to it than you think.


You’re probably going to face this situation, sooner or later. As disabled individuals increasingly enter the workplace, you’ll need to know what questions and statements are legally acceptable. Otherwise, you could face a major problem, because inappropriate comments and questions may prove costly to you and your business. Did you...

Leadership For Deep Results: Without Them Are You Wasting Your Leadership And Your Life? (Part One)


The author asserts there are two kinds of results leaders achieve, standard results and deep results. All leaders know what standard results are, but few leaders know what deep results are. In the long run, standard results, though necessary, are far less important than deep results. I've challenged all leaders...

Coaching Skills for Peers: Extending Influence


Many people think of coaching solely as a management technique. Although coaching skills provide managers with the means to get business results while creating solid relationships, the value of coaching in other arenas is often overlooked. Utilizing coaching skills is also beneficial when cooperating and collaborating with others, developing influence...

Leadership For Deep Results: Without Them Are You Wasting Your Leadership And Your Life? (Part Two)


The author asserts there are two kinds of results leaders achieve, standard results and deep results. All leaders know what standard results are, but few leaders know what deep results are. In the long run, standard results, though necessary, are far less important than deep results. How does one go...

Blueprint for Leadership - How to Be a Better Leader


If you were to build a house, you would begin with a blueprint. This blueprint proves useful because it contains more than directions on how to build a house. It also describes the finished house. So,... If you were to build a house, you would begin with a blueprint. This...

5 surefire ways to bring your business objectives full circle with technology


All small to mid-sized company owners want to know where their dollar is being spent when it comes to computer technology in their organization. The challenge is for them to get the information they need to make the right purchasing decisions. ‘Tell me in English why you think we need...

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5 surefire ways to bring your business objectives full circle with technology

All small to mid-sized company owners want to know where their dollar is being spent when it comes to computer technology in their organization. The challenge is for them to get the information they need to make the right purchasing decisions. ‘Tell me in English why you think we need...

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