Managing is a great skill and it is very hard to master. Read the tips from successful people to manage your needs efficiently.

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Be Careful Who You Condemn

We all know customers are not always right – in fact – often they’re completely wrong. But if we allow our customers’ “shortcomings” to be the focus of our employees’ attentions we’re destined to fail... We all know customers are not always right – in fact – often they’re completely...

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Hiring for Success

Hiring someone new to work in your business is one of the most critical ... a business owner makes, although it is not always given the justice it ... If a position is vacant, or ... Hiring someone new to work in your business is one of the most critical...

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What do Employees Really Want?

A major problem for business owners and ... today is getting the best ... and then keeping them. Sounds easy, but any employer will tell you that these ... take up the most time and A major problem for business owners and employers today is getting the best employees and...

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Dealing with Problem Behaviour in the Workplace

I ... struggle with the term ... people”, because I firmly believe that people cannot be managed – only ... and systems can. How many times have you heard it said – “Why won’t my em I personally struggle with the term “managing people”, because I firmly believe that people...

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Setting Performance Standards for your Employees

The success of your business is directly related to the ... and ... of the people who work in your ... And yet it is ... ... that 60% of ... or more, are unde The success of your business is directly related to the commitment and productivity of the...

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10 Ways to Beef up your Leadership Skills

Have you ever heard someone say, ... I have to admit that I think I am really bad at managing other people. My staff all hate me and I’m ... of doing my job”.The answer is no, of course. Have you ever heard someone say, “Actually, I have to admit...

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A Whack Up 'Long Side The Head Of Human Resources: The Leadership Imperative

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Coaching - The New Word in Management

The Old Way – Command and ... ... and ... styles have come a long way in the last decade, the command and control style of ... ... remains common practice in man The Old Way – Command and ControlAlthough workplaces and management styles have come a long way in...

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Leading with Power and Authority: Energize Others with Deep Green Leadership

One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively want to understand how their needs will be met in the prese... One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively...

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Leadership Development And Jumping Out of Airships

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Five Secrets to Gaining Credibility with Your Team for Outstanding Results

Towers Perrin, the ... benefits ... ... over 1000 American workers and found ... Only 51 percent of all workers trust their ... totell the truth in employee Towers Perrin, the corporate benefits consulting firm,surveyed over 1000 American workers and found thefollowing:* Only 51 percent of all workers trust their...

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Workplace Violence: The Bullying Factor

A lot has been written about the ... bully and so my approach will deal with the ... and ... process of ... ... During my years as a Postal ... on a ... Vi A lot has been written about the workplace bully and so my approach will deal...

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Agility = Sustainability

High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products, delivery, systems and servi... High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products,...

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Do You Inspire or Incinerate?

... my career, I have asked managers what they look for in hiring new ... The single most sought after ... is a positive ... ... can be learned but a positive atti Throughout my career, I have asked managers what they look for in hiring new employees. The single...

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Turnover is Not a Problem

“Ha!” you say. “For someone to make a ... like that, they ... haven’t worked in the real world and ... have never had to run a ... Well, let me assure you. In my past I’ve not “Ha!” you say. “For someone to make a statement like that, they...

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Learning from Your Employees' and Customers’ Complaints

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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The Defining Moment: The Straw That Stirs The Drink Of Motivational Leadership (Part Two)


Motivation is a critical aspect of leadership. But most leaders fail to realize practical processes to motivate people consistently. Here is a motivational-leadership tool to greatly increase your leadership effectiveness. In Part One, I described the importance of establishing deep, human connections with people you lead. I said there were...

How to Hold Effective Staff Meetings


Many people believe that they conduct effective meetings, when all they really do is host a party. Or worse, they deliver a monologue. In either case, their meetings produce little.Here’s how to hold ... Many people believe that they conduct effective meetings, when all they really do is host a...

Dynamic Interviewing Practices


The pre-hiring process can be a challenge. If you’re reading this article, you are finished with the pre-hiring process and are looking for tips that will guide you through the interview. Much time and energy can be invested and in the end, wasted, if your approach is not focused, deliberate,...

Why Training Fails


Sometimes when I conduct my workshop on Effective Meetings, one of the participants will ask, "Where's my boss?" And I say, "Your boss claimed to be an expert on holding effective meetings." Then the... Sometimes when I conduct my workshop on Effective Meetings, one of the participants will ask, "Where's...

Another Use for Meetings


Every meeting is a laboratory where you can observe and learn important things about the people who attend. In fact, you can use meetings to identify people who merit being promoted into leadership po... Every meeting is a laboratory where you can observe and learn important things about the people...

Why Would Anyone Hold a Bad Meeting?


Before you invest in a company, check how the executives hold meetings. They may prefer to hold bad meetings. Here's why and what they should do. Pssst, want a stock tip that will make you rich? Okay, here it is: phone a public corporation and ask to speak with the...

Quick Tip - Effective Meetings Earn a Profit


Most people treat meetings as a free resource that can be used to deal with any issue. As a result, huge amounts of time and money are wasted on trivia. A meeting is a business activity (not a social ... Most people treat meetings as a free resource that can...

Quick Tip - Effective Meetings Have SMART Goals


The first step in planning an agenda is to identify the goals for the meeting. Properly done, goals have five S M A R T characteristics. They are:Specific. The goal must tell exactly what will be acco... The first step in planning an agenda is to identify the goals for...

Quick Tip - Effective Meetings Begin With a Goal


Goals are critically important for the success of a meeting. You must know what you want so you can ask for it. And the participants need to know what you want so they can help you get it. Without goa... Goals are critically important for the success of a meeting....

Quick Tip - Effective Meetings Have a Complete Agenda


Most agendas for a meeting look like this. Budget Payroll Staff Sales Vutszxtn Some people would tell me, "That's a perfectly good agenda. I know what all of those things mean, except, uh, 'vu... Most agendas for a meeting look like this. Some people would tell me, "That's a perfectly...

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Quick Tip - Effective Meetings Have a Complete Agenda

Most agendas for a meeting look like this. Budget Payroll Staff Sales Vutszxtn Some people would tell me, "That's a perfectly good agenda. I know what all of those things mean, except, uh, 'vu... Most agendas for a meeting look like this. Some people would tell me, "That's a perfectly...

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