Managing is a great skill and it is very hard to master. Read the tips from successful people to manage your needs efficiently.

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Be Careful Who You Condemn

We all know customers are not always right – in fact – often they’re completely wrong. But if we allow our customers’ “shortcomings” to be the focus of our employees’ attentions we’re destined to fail... We all know customers are not always right – in fact – often they’re completely...

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Hiring for Success

Hiring someone new to work in your business is one of the most critical ... a business owner makes, although it is not always given the justice it ... If a position is vacant, or ... Hiring someone new to work in your business is one of the most critical...

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What do Employees Really Want?

A major problem for business owners and ... today is getting the best ... and then keeping them. Sounds easy, but any employer will tell you that these ... take up the most time and A major problem for business owners and employers today is getting the best employees and...

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Dealing with Problem Behaviour in the Workplace

I ... struggle with the term ... people”, because I firmly believe that people cannot be managed – only ... and systems can. How many times have you heard it said – “Why won’t my em I personally struggle with the term “managing people”, because I firmly believe that people...

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Setting Performance Standards for your Employees

The success of your business is directly related to the ... and ... of the people who work in your ... And yet it is ... ... that 60% of ... or more, are unde The success of your business is directly related to the commitment and productivity of the...

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10 Ways to Beef up your Leadership Skills

Have you ever heard someone say, ... I have to admit that I think I am really bad at managing other people. My staff all hate me and I’m ... of doing my job”.The answer is no, of course. Have you ever heard someone say, “Actually, I have to admit...

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A Whack Up 'Long Side The Head Of Human Resources: The Leadership Imperative

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Coaching - The New Word in Management

The Old Way – Command and ... ... and ... styles have come a long way in the last decade, the command and control style of ... ... remains common practice in man The Old Way – Command and ControlAlthough workplaces and management styles have come a long way in...

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Leading with Power and Authority: Energize Others with Deep Green Leadership

One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively want to understand how their needs will be met in the prese... One of the most significant aspects of leadership involves the stewardship of resources both collective and individual. People instinctively...

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Leadership Development And Jumping Out of Airships

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Five Secrets to Gaining Credibility with Your Team for Outstanding Results

Towers Perrin, the ... benefits ... ... over 1000 American workers and found ... Only 51 percent of all workers trust their ... totell the truth in employee Towers Perrin, the corporate benefits consulting firm,surveyed over 1000 American workers and found thefollowing:* Only 51 percent of all workers trust their...

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Workplace Violence: The Bullying Factor

A lot has been written about the ... bully and so my approach will deal with the ... and ... process of ... ... During my years as a Postal ... on a ... Vi A lot has been written about the workplace bully and so my approach will deal...

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Agility = Sustainability

High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products, delivery, systems and servi... High Engagement, it’s not your standard employee motivation. - All organizations today are faced with intense competition and rapidly changing markets, customers, products,...

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Do You Inspire or Incinerate?

... my career, I have asked managers what they look for in hiring new ... The single most sought after ... is a positive ... ... can be learned but a positive atti Throughout my career, I have asked managers what they look for in hiring new employees. The single...

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Turnover is Not a Problem

“Ha!” you say. “For someone to make a ... like that, they ... haven’t worked in the real world and ... have never had to run a ... Well, let me assure you. In my past I’ve not “Ha!” you say. “For someone to make a statement like that, they...

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Learning from Your Employees' and Customers’ Complaints

... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

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Conducting Successful Training Activities


... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and l PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

Leadership – Connect to Engage!


Leaders must work hard at motivating people to take action necessary to drive change and to ultimately increase results. Even though most people would agree with the definition of leadership as the ... Leaders must work hard at motivating people to take action necessary to drive change and to ultimately...

Having FUN In Leadership


One of the biggest mistakes leaders make is getting so wrapped up in achieving results, they forget to ensure that people are having fun along the way. Indeed, having fun is a key ingredient of keepi... One of the biggest mistakes leaders make is getting so wrapped up in achieving...

Ringing Doorbells Without Howitzers


... TO ... This article may be ... in ... and on web sites provided ... is provided to the author, and it appears with the included ... resource box and li PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided...

Creating Unlimited Belief for Success!


What's holding your team back from experiencing "breakout performance"? It may be those Old beliefs and Personal Insecurities (aka: conceptual barriers)? Conceptual barriers are the barriers that are right behind the eyes, DEEP within the brain. "Beliefs" which were planted at a very young age and re-enforced over a long...

Forget The


Do you remember being told to use the "sandwich" techniquewhen you needed to reprimand someone? Let me give you anexample:"Fred, I'm really pleased with how you've been progressingsince you joined us and you're doing a great job. Howeveryou're not getting your reports in on time and we're missingdeadlines. I'd like...

Got an idea worth working for? A case study.


============================================================Got an idea worth working for? A case study.============================================================CONTENTS: 1. Does this problem sound... ============================================================Got an idea worth working for? A case study.============================================================CONTENTS: 1. Does this problem sound familiar? 2. Have you ever been to a sales "shoot out?" 3. Is this an idea worth working for? 4. But, will...

Developing your management style


One thing a lot of don't do in sales is take time out to analyse things. How are we doing it?Why are we doing it?Can we do it ... time out to assess your ... style is one of the most One thing a lot of don't do in sales...

Are you maintaining your documentation correctly?


============================================================Are you maintaining your documentation correctly?============================================================As I've said in many eZines, yo... ============================================================Are you maintaining your documentation correctly?============================================================As I've said in many eZines, you must write stuff down.The other day, an interviewer asked, "How many pages you written?" "Somewhere around 30,000 pages delivered, not including thousands of draft pages." "You...

New Leadership For A New War


Military analysts call this "asymmetrical" war (as if war has a terrible symmetry); and we know that it will be as different from conventional war as three-dimensional, blindfolded chess is from conventional chess. But one thing is certain, leadership lies at the heart of achieving victory. You only have to...

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New Leadership For A New War

Military analysts call this "asymmetrical" war (as if war has a terrible symmetry); and we know that it will be as different from conventional war as three-dimensional, blindfolded chess is from conventional chess. But one thing is certain, leadership lies at the heart of achieving victory. You only have to...

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